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Shipping Policy

Shipping Policy for GDReps

Thank you for shopping with GDReps! We strive to provide you with the best shopping experience possible. Below is our shipping policy outlining our practices and timelines.

Shipping Timeframe

  • Processing Time: All orders are processed within 1-2 business days. During peak seasons or promotional periods, processing may take an additional 1-2 business days.

  • Shipping Time: Once your order has been processed, you can expect your items to arrive within 3-5 business days, depending on your location and the shipping method selected at checkout.

Shipping Costs

  • A flat shipping fee of $30 will be applied to all orders at checkout.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.

International Shipping

  • At this time, we only ship within gdreps.ca@gmail.com. If you are outside this area and would like to place an order, please contact us for assistance.

Issues with Your Order

  • If you encounter any issues with your order, such as delays or damages, please contact our customer service team at [insert contact information]. We are here to help!

Thank you for choosing GDReps! We appreciate your support and look forward to serving you.

Return & Refund Policy

Thank you for shopping with GDReps! We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

Return Policy

  • Eligibility: We only accept returns for items that have size or quality issues. If you receive a product that is defective or does not fit as expected, you may request a return within 30 days of receipt.

  • Condition: Items must be unused, in their original packaging, and with all tags attached.

How to Initiate a Return

  1. Contact Us: Please reach out to our customer service team at [insert contact information] to request a return authorization for size or quality issues.

  2. Return Shipping: Customers are responsible for return shipping costs for size or quality issues unless the item was received damaged or defective.

  3. Packaging: Pack the item securely to prevent damage during return shipping. Include your order number and a note explaining the reason for the return.

Refund Process

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • If approved, your refund will be processed within 5-7 business days and automatically applied to your original payment method.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receipt. We will resolve the issue promptly and ensure your satisfaction.

Thank you for choosing GDReps! We appreciate your business and are here to assist you with any questions or concerns.

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